New Encounter Codes for Primary Care Nurses

New encounter codes are active as of October 1, 2025.Over the last year, The Ministry of Health undertook a significant and thoughtful review of the encounter codes, guided by extensive consultation with nurses across the province. This collaborative effort demonstrated a strong commitment to ensuring the codes were practical, relevant, and aligned with the realities of nursing practice. We gratefully acknowledge the dedication of this team and expertise of the nurses who contributed their insights, helping shape a system that better supports care delivery and documentation.This page is your one-stop hub to learn about the changes, access resources, and view webinar recordings. The resources provided on this site are intended for non–health authority nurses. If you are employed by a health authority, please consult with your management and professional practice team before using or applying these materials.

NURSES

This is your hub for practical resources, events, and learning supports through this transition

Latest Resources

Find guides, documents, and short videos to build a clear understanding of encounter coding for primary care nurses.

Events & Recordings

View webinar recordings or reach out to our team if you want to have a focused 1:1 learning session.

LATEST RESOURCES

The following resources and videos have been developed by NNPBC with the support of the Ministry of Health. They are designed to provide primary care nurses with the essential information needed for the rollout of the new encounter codes. These materials are not intended to be exhaustive. If you notice any errors or inconsistencies, please contact our team so we can address them.

Project Overview Video

In this video, Patti explains the key changes coming to Encounter Codes, why these updates are happening, and why accurate coding is important for nurses.

What's Changing?

In this video, Shannon explains the key updates to Encounter Coding for primary care nurses - what’s new, why it matters, and how it will affect practice.

Key Definitions

Setting up your MSP & Payee Number

Case Examples

This document shares 10 different clinical scenarios and provides examples of the possible ways to code each using the new encounter codes.

Frequently Asked Questions

Our team will regularly update this section with common questions and answers. Check back often to see the latest updates.

EVENTS & RECORDINGS

Webinar Recording

Our team hosted a series of webinars designed specifically for primary care nurses. If you are not a primary care nurse and would like to learn about the changes, please visit the Primary Care Circle page to see webinars and resources tailored for you.The webinar recording and presentation slides are available below

[September 23, 2025]
Encounter Coding Essentials: What Primary Care Nurses in BC Need to Know

Webinar Presentation Slides

Office Hours

The final Office Hours session was hosted on October 9, 2025.
If you have any additional questions, or would like a follow-up session for your team, please reach out at [email protected].

PRIMARY CARE CIRCLE

Who is the Primary Care Circle?
If you work alongside Primary Care Nurses, this page is for you. The Primary Care Circle includes clinic leads, physicians, nurse practitioners, medical office assistants, and others who play a role in supporting encounter coding.
Here, you’ll find the information and tools you need to understand the changes, stay aligned as a team, and ensure nurses feel supported in applying the new codes.

Webinar Recording

[ September 19, 2025 ]
Enhancing Primary Care Through Accurate Nurse Encounter Coding:
Practical Support Clinics

Audience: Clinic Leads, Medical Office Assistants, Divisions of Family Practice, Professional Associations

Contact Us

Nursing Initiatives for Primary Care is a partnership between the Ministry of Health and Nurses and Nurse Practitioners of BC (NNPBC). We are working together to ensure primary care nurses and their teams have the tools and resources they need to deliver quality patient care.📧 Email us: [email protected]
For any questions about encounter coding, training sessions, or accessing resources, please reach out to our team via email or using the form below.
Other Supports and Contacts:
In addition to our team, the following organizations can help answer questions or provide support related to encounter coding, EMRs, and team-based care:

Organization / ResourceSupport OfferedContact Information
Doctors of BC PSP TeamsEMR and team workflow, team-based care, QI supports, additional resources[email protected]
DoBC Doctors Technology OfficeTechnical support[email protected]
PCN ToolkitTools and resources for Primary Care Networkspcnbc.ca/en/pcn
Divisions of Family Practice / PCNsLocal resource supports and guidanceContact your local Division or PCN
HIBC / TeleplanTechnical problems, billing errors/issues, MSP & Payee numbers1-866-456-6950 or Visit the Website

Last revised: October 2025 | © NNPBC – Nursing Initiatives for Primary Care (NIPC) Program